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Customer service improvements for your business

EDITOR'S NOTE: In any scenario, ensuring you provide the best customer service is paramount. The COVID-19 coronavirus epidemic has forced many businesses to close. Others have switched to remote and e-commerce operations. During this health crisis, it is important to provide great customer service more than ever. Good customer service is more about understanding your customers and offering empathy. There is a possibility that you see the situation differently. It's crucial to resort to the customer's perspective of things and try […]

todayMarch 23, 2020 29

Business & Lifestyle

Fox Sports regional sports networks set to remain on YouTube TV short-term while negotiations spark up again

SAN BRUNO, Calif./COCKEYSVILLE, Md. (Heartland Newsfeed/Ambush Sports) — After an announcement earlier in the week was going to result in Fox regional sports networks (RSNs) to be pulled off the air Saturday, it appeared a last-minute temporary short-term extension has been approved between Alphabet's YouTube TV and Sinclair Broadcast Group, owner of the RSNs. The previous carriage deal, which had been set to end at midnight Eastern, had resulted in the company stating that they would drop the sports channels […]

todayFebruary 29, 2020 50

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Business News

AI Watch: How insurers are making better decisions with AI assistance

Artificial intelligence (AI) is a disruptive technology dedicated to solving problems. One of the most significant issues that the insurance industry has to face is how mired in the past it has become. Entrepreneur notes that the insurance industry has been traditionally against the adoption of new technology. This line of thinking has severely hampered their ability to provide proper service into the twenty-first century. AI is ideally placed to improve the business practices that exist in the insurance industry. […]

todayFebruary 23, 2020 46

Business & Lifestyle

E-Trade, Morgan Stanley agree to $13 billion acquisition deal

NEW YORK (UPI) -- Morgan Stanley announced plans Thursday to acquire digital investment firm E-Trade for $13 billion, continuing a trend of consolidations in the brokerage field. The Wall Street investment bank said it will pay $58.74 per E-Trade share in a deal expected to close later this year. Morgan Stanley said the move will combine its platforms with $3.1 trillion in client assets and upgrade its wealth management franchise into an industry leader. "The combination adds an iconic brand […]

todayFebruary 20, 2020 41

Business & Lifestyle

Private equity firm to buy majority stake in Victoria’s Secret

NEW YORK (UPI) -- Private equity firm Sycamore Partners agreed to buy a majority stake in the underperforming Victoria's Secret and spin it off into a privately held, standalone entity, the companies announced Thursday. The lingerie chain's owner, Columbus, Ohio-based L Brands, said Sycamore Partners will purchase a 55 percent stake in Victoria's Secret Lingerie, Victoria's Secret Beauty and PINK to create a separate company "focused on reinvigorating its market-leading businesses and returning them to historic levels of profitability and […]

todayFebruary 20, 2020 32

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Business & Lifestyle

Seven elements to ensure a successful business venture

Investors hungry for success and eager business owners are looking to make their big break onto the market. They are constantly on the lookout for the golden tips that help one stay alive in a crowded, competitive economy. Few know where to look; however, even fewer recognize the importance of gleaning lessons from common business failures as well as common success stories. By studying the mistakes of the past, and by borrowing the most common traits of successful business ventures, […]

todayFebruary 20, 2020 86

Business & Lifestyle

Former lawmaker, cable veteran launch 24-hour Black News Channel

TALLAHASSEE, Fla. (UPI) -- The Black News Channel, a new broadcast network targeted toward African-American audiences, launched on Monday. Based in Tallahassee, Fla., the 24-hour network says it will produce news "by black people for black people," and expects to reach 33 million households -- mainly in large African-American markets like New York City, Los Angeles and Atlanta. Its mission is to "provide intelligent programming that is informative, educational, entertaining, inspiring and empowering to its African-American audience." BNC Chairman and […]

todayFebruary 14, 2020 44

Business & Lifestyle

SSM Health named official medical provider of XFL’s St. Louis BattleHawks

ST. LOUIS (Heartland Newsfeed) -- Business affairs are being finalized leading to the kickoff of the revived XFL this weekend, business, as usual, has not changed for the St. Louis BattleHawks as they enter opening weekend, with news that they have announced that SSM Health has been named as the team's official medical provider, according to a press release today. SSM will be providing medical services for BattleHawks players in training and throughout their recovery. Professionals from SSM and SLUCare […]

todayFebruary 6, 2020 116

Business & Lifestyle

Midwestern farmers afraid spring will bring more widespread flooding

EVANSVILLE, Ind. (UPI) -- Midwestern farmers, who endured record-breaking floods in 2019 that hindered planting and harvesting, now face the strong possibility that widespread flooding will return for the 2020 planting season. "It will probably be more of the same," said Tom Christensen, a farmer in southeastern North Dakota who grows wheat, corn and soybeans. The problem, Christensen said, is that the ground still soaked from last year's flooding and it simply can't absorb any more water. "In much of […]

todayFebruary 6, 2020 73

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