Customer service improvements for your business
EDITOR'S NOTE: In any scenario, ensuring you provide the best customer service is paramount. The COVID-19 coronavirus epidemic has forced many businesses to close. Others have switched to remote and e-commerce operations. During this health crisis, it is important to provide great customer service more than ever. Good customer service is more about understanding your customers and offering empathy. There is a possibility that you see the situation differently. It's crucial to resort to the customer's perspective of things and try […]