Artificial intelligence, or AI, is the most divisive topic in this half of 2023. But far removed from the doom and gloom scenarios, AI is helping both businesses and their employees achieve larger goals. From helping inexperienced staff to human resources issues, the applications are far and wide. If, as an employer, you aren’t convinced, here are a few examples for your consideration.
Reducing workplace risk
There is risk in almost any sector. And the volume directly dictates how much you pay in insurance as a business and your responsibilities as an employee. Of course, there are complex procedures and formulae in place to assess risk by insurance companies. AI can sift through masses of data at lightning speed. Because of this, payments such as workers comp insurance policies can be reduced as AI analyzes and assesses risk factors at your company.
AI is helping the inexperienced
It helps to employ people of all skill levels. Of course, you need experienced workers. But you also need younger or inexperienced staff to learn and grow into long-term roles. Generative AI can help you write, compose, or even code. AI, such as GPT, is excellent for conversational interaction. So much so that it is helping inexperienced call center agents learn on the job, resulting in unskilled rather than replaced workers. It helps the unskilled learn over time.
One of the most useful functions of popular AI programs is to perform repetitive and menial tasks. This could be a Godsend when you consider that, according to one poll, 45% of employees think their job is boring. Allowing AI to do the tasks that humans don’t want can improve workplace efficiency by assigning cognitive and interesting tasks to your staff. Of course, some jobs may be eliminated, yet this opens the chance to let your staff flourish.
AI and its role in workplace safety
Perhaps the most compelling case for AI systems is keeping people safe. Too many people die doing dangerous jobs. Yet AI can help in all manner of scenarios where disaster might happen:
- Train-mounted AI systems and GPS can identify scrap for removal from railways.
- Computer vision tech can identify staff who aren’t wearing the correct PPE.
- Detailed environment analysis can identify trip, fall, and hazard zones in unsafe areas.
- You can set boundaries for almost anything for generating alarms and alerts.
- AI can monitor public systems such as traffic management and energy supply,
The possibilities for safety by using machines rather than humans are limitless. We are only just beginning to see the potential applications for AI assistance with safety towards a better future.
Employee stress and mental health
Supporting employees with mental health is a huge responsibility. It is optional, but the benefits of a sensitive and nurturing workplace are massive. Despite this, one survey found that two-thirds of workers are afraid to bring up mental health at work. Yet it has been found that something as simple as a chatbot can help employees manage everyday stress. These include time management and work-life balance. Chat GPT has been noted as a great tool for this.
AI is helping with fair pay
All workers have the right to fair and equal pay based on their job, skills, and what they bring to the table. But it can be hard as an employer to gauge how much a worker should be paid. Fortunately, AI is fast becoming a vital tool used by executives to determine this. This not only ensures your staff are paid well but builds trust and loyalty. In the long-term, you are much more likely to retain employees, reducing recruitment overheads and keeping talented staff.
The recruitment process
Finding the right candidates for a role is costly and time-consuming. Yet AI can help you analyze tons of data and pick out the skills and competencies you need. It can also help you decide what to offer to potential candidates by analyzing current market expectations. On the flip side, applicants can use AI, such as ChatGPT, to refine a CV or resume and decide what vital information to include therein. Further, HR can develop AI to help upskill any existing workers.
It is helping masses of people all over the world. Rather than putting people out of work, as some news outlets would have you think, there are many benefits of AI. One of the most vital is reducing risk at work. AI is also helping workers become more productive by taking on menial tasks. And it can help employers and candidates through the hiring and recruitment process.
Jake Leonard, a broadcast media and journalism veteran, is the editor-in-chief of Heartland Newsfeed. Leonard is also GM and program director of Heartland Newsfeed Radio Network, wrestling editor and contributing writer for Ambush Sports, a contributing writer for My Sports Vote and Midwest Sports Network, and a former contributor to Bleacher Report and Overtime Heroics. He resides at home in Nokomis, Ill. with his dog Buster.