Sr. Specialist, UX Designer

nnThornburg is a global investment firm delivering on strategy for institutions, financial professionals and investors worldwide. The privately held firm, founded in 1982, is an active, high-conviction manager of fixed income, equities, and multi-asset solutions. With $38.7 billion AUM and $1.2 billion AUA as of 31 December 2022, the firm offers mutual funds, closed-end funds, institutional accounts, separate accounts for high-net-worth investors and UCITS funds for non-U.S. investors.nn nn n nn nnThornburg’s U.S. headquarters is in Santa Fe, New Mexico with offices in Hong Kong and Shanghai.nn nn n nn nnAs an independent firm, Thornburg can take on a wide range of opportunities, explore ideas thoroughly and work across strategies to deliver consistent risk-adjusted outperformance over the long term. The firm attracts free-thinking professionals who are eager to pursue investment outcomes beyond the confines of popular wisdom. From nimble operational capabilities to principles and actions fitting of a global citizen, Thornburg’s world-class investment platform and team are aligned on strategy to serve investors.nn nn n nn nn PRIMARY JOB FUNCTION: nn nnDigital is a very important channel at Thornburg, allowing us to directly engage with our prospects and customer segments throughout their buying journey and customer lifecycle. The Specialist, Senior User Experience (UX) Designer is a key member of the Digital Marketing team at Thornburg Investment Management. This individual will take point on the strategic design direction for digital campaigns and other major initiatives related to public Thornburg.com properties and client portals whose goal is to drive engagement. Working closely with creative, content, web and digital team colleagues to propose and build innovative solutions, they will determine overall user experience strategy and direction to develop and deliver exceptional, cohesive and engaging user experiences for our visitors and customers across all demographics and abilities. Working collaboratively, we solve meaningful digital challenges, provide governance and oversight, and share best practices, solutions, and insights across Thornburg to champion the voice of our digital constituency. They are immersed in our brand, and able to expertly lead, execute and optimize personalized user journeys. You will report to the Head of Digital Marketing.nn nn n nn nn DUTIES AND RESPONSIBILITIES: nn nTranslate business and user needs and technology constraints into solution concepts that are meaningful, easy to use, and engaging.n nCombine UX thinking with design execution to produce usable and intuitive user interfaces.n nRepresent the firm’s brand, working with the Creative Director to serve as a coach and evangelist for a consistent user-centered design process.n nCollaborate with other members of the Digital and Creative Services teams to create and refine the design system, ensuring visual cohesion and efficiency across all user touchpoints.n nHelp build out design processes, tools, and culture.n nDesign journey maps, navigation design, sitemaps, information architecture, wireframes, storyboards and prototypes.n nWork within brand guidelines to create layouts that reinforce the firm’s brand style or voice through its visual touchpoints.n nn n nn nn MINIMUM EXPERIENCE AND FORMAL REQUIREMENTS: nn n6+ years of interaction design focused on digital products.n n1+ year of interaction design experience for touch-based mobile interfaces – preferred.n nSolid understanding of user experience design.n nFluent in user-centered design best practicesn nExperience with user research such as surveys, interviews, and usability testing.n nAdept at handling and analyzing both quantitative and qualitative data.n nKnowledge of industry tools: Design and prototyping tool, such as Sketch, Adobe Creative Cloud, including Adobe XD, and analytics tracking tools (Google Analytics, etc.)n nA sample portfolio demonstrating interaction design process and thinking that you can provide.n nn n nn nn PERSONAL CHARACTERISTICS: nn nEffective relationship builder—ability to partner and work collaboratively on cross-functional teams including directly with developers for implementation of designs.n nExcellent attention to detail.n nExcellent communication skills.n nDemonstrated ability to handle multiple priorities on tight deadlines without compromising quality.n nn n nn nn SCHEDULE: nn nnThis position is located in Santa Fe, NM but has the opportunity to be fully remote for the right qualified candidate. nn nn n nn nn BENEFITS: nn nMedical, dental, and vision coverage.n nEmployer 401(k) safe harbor and profit-sharing contributions.n nWork/life programs such as flexible work arrangements, flexible paid time off, paid parental leave, employee assistance plan, commuter benefits, student loan repayment program, education reimbursement program.n nCommunity involvement opportunities.n nOnsite cafeteria.n nOnsite fitness center.n nn n nn nnSanta Fe is the capital of New Mexico. Founded in 1610 and nicknamed “The City Different,” Santa Fe captures hearts and minds with its museums, restaurants, theater, opera, and adobe-style architecture. With an average of over 300 sunny days per year and picturesque landscape, it’s no wonder that outdoor activities such as skiing and hiking in “The Land of Enchantment” attract visitors from around the world.nn nn n nn nnDon’t meet every single requirement? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification. At Thornburg, we are dedicated to building a diverse and inclusive workplace and consider a broad array of candidates with a variety of skills, workplace experiences, and backgrounds. We are proud to be an equal opportunity employer. Thornburg believes that diversity and inclusivity are vital to positive long-term success for our strategies and the firm’s broader business outcomes. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background.nn nn nn

Source ⇲