Senior Product Manager

n Harvard Universityn n Senior Product Managern Harvard University Information Technologyn61665BRn n Position Descriptionn n This is a fully benefited, full-time Harvard University position that has been funded through June 30, 2026. There is the possibility of renewal, contingent on funding, university priorities and satisfactory job performance.n n Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!n nReporting to the Managing Director of Academic Technology, the Senior Product Manager is a member of a high-performing team that focuses on the development and implementation of a world-class online learning platform. This is an ideal opportunity to work at the intersection of online education and technical innovation, and in an organization that values creativity, collaboration, and diverse perspectives and backgrounds.n nThe Senior Product Manager will be the point person working between academic departments, HUIT, and external vendors to build, launch, and maintain a major system in the Learning Experience Platform.n n Principal Duties and Responsibilities:n n • Collaborate with Harvard Schools and departments to determine, document, and prioritize end-user needsn• Identify and remove operational roadblocks so the team can successfully collaborate to create educational values for our internal and external partners.n• Create and manage a roadmap for a large component of the learning experiences platform.n• Serves as product owner to internal and external scrum teams.n• Write requirements/user stories, produce user flows, and create sample screens/wireframes to convey needs and solutionsn• Coordinate activities between product components by aligning scope, deadlines, and delivery with other product managers, technical teams, and developers.n• Oversee UX/UI design for responsible systemsn• Create and manage roadmaps for responsible systemsn• Facilitate decision-making, manage conflicts and resolve issues, escalate critical problems to project sponsors as necessary, ensuring major decisions are aligned with Harvard’s goals and directionn• Other duties as needed or requiredn n n n Basic Qualificationsn nMinimum of seven years’ post-secondary education or relevant work experiencen nSupervisory experiencen n n Additional Qualifications and Skillsn n n The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.n n • Undergraduate degree or equivalent education and experiencen• Minimum of seven years of progressive experience in technical/software development product managementn• Experience working in an Agile environment, preferably with Scrum or Kanbann• Strong communication skills in writing, verbally, and visually.n• User-focused, collaborative, innovative, and openn• Strong organizational skills with the ability to handle detail and to see the big picture at the same timen• Strong understanding of Academic/Educational technology and platforms such as Canvas, Blackboard, Moodle, edX, Coursera, etc.n• Certified Product Owner, a plusn• Familiarity with ServiceNow, JIRA, Confluence, and/or other tools, a plusn Working Conditionsn HUIT actively supports hybrid work where business needs allow. All remote work must be performed in a state in which Harvard is registered to do business (CA, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Some presence on campus may be necessary based on needs and the nature of the work. n nHarvard University continues to place the highest priority on the health, safety and wellbeing of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website.n n Commitment to Equity, Diversity, Inclusion, and Belongingn n Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.n n Job Function n Information Technologyn n Sub Unitn ————n n Location n USA – MA – Cambridgen n Departmentn Academic Technologyn n Time Statusn Full-timen n Unionn 00 – Non Union, Exempt or Temporaryn n Appointment End Daten 2026-06-30T00:00:00Zn n Pre-Employment Screeningn Identityn n Commitment to Equity, Diversity, Inclusion, and Belongingn Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.n n EEO Statementn We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.n n n n

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