Regional Coordinator

Position Overview n n nn At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Regional Coordinator within PNC’s Retail organization, you will be based in Annapolis, MD.n n Job Description n nn nSupports day-to-day administrative soundness of a particular region(s) by providing administrative support.n nSupports regional/market leadership by preparing and distributing reports to support their particular line of business. Acts as a communication point of contact and gathers appropriate business specific feedback.n nMay serve as proxy for expense reports and expense requests. Oversees calendar management, submits work requests, processes invoices, ensures vacation, time and attendance are entered into the appropriate database.n nMay respond and route customer concerns for resolution to appropriate ecosystem partners.n nAssists branches with staffing issues and distribution list. Assists with new hire paperwork and onboarding. Enrolls and tracks branch employees in training classes. Creates job requisitions for new employees.n nn PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: nn nCustomer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.n nManaging Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.n Competencies n n nn Accuracy and Attention to Detail – Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.n n Calendaring – Knowledge of and ability to use office electronic calendaring software and capabilities.n n Desktop Tools – Knowledge of and ability to use office support tools available on the desktop (e.g., word processing, e-mail, presentation software and spreadsheets).n n Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.n n General Computer Competencies – Knowledge of and ability to use personal computers or workstations.n n Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.n n Office Administration – Ability to carry out ongoing office administration tasks effectively and efficiently in support of local and remote teams.n n Work Experience n n Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.n n Education n n Associatesn n Additional Job Description n n Benefits n n PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visitn New to PNC.n n Disability Accommodations Statement:n n The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.n n The Human Resources Service Center hours of operation are Monday – Friday 9:00 AM to 5:00 PM ET.n n Equal Employment Opportunity (EEO):n n PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.n n California Residentsn n Refer to the to gain understanding of how PNC may use or disclose your personal information in our hiring practices.nn

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