Office Assistant – LH Orthopedic Annapolis

*Position Objective:*

The Office Assistant works in a ambulatory setting, performing an important variety of duties including: greeting, registering, scheduling, and checking out patients on a computerized practice management system. Responsibilities also include maintaining and safe-keeping of patient medical records and contributing to smooth patient flow within the office. The Office Assistant provides stellar customer service in all patient interactions whether in fact to face meetings or by telephone. The Office Assistant works in a cooperative, friendly and results oriented manner with all other members of the practice staff and the Physician(s).

*Essential Job Duties:*

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

* Greets and accurately registers patients into the practice management system. Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage.

* Performs scanning and abstracting duties.

* Obtains patient records from various offices and hospitals as needed.

* Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate.

* Performs daily business operations

*Educational/Experience Requirements:*

* High school diploma or GED required or documentation of graduation from an accredited training program preferred.

* One year of clerical/billing experience in a medical office setting, preferred.

* Customer Service experience, strongly preferred.

*Required**License/Certifications:*

*
If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.

*Working Conditions, Equipment, Physical Demands:**

There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.

Physical Demands –

*Light work.* Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

*The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.*

The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

Allied Health Careers
Allied Health disciplines throughout Anne Arundel Medical Center offer great diversity and opportunity to professionals at all levels of expertise. We work together across many departments and specialty centers to deliver on our vision of technologically advanced care that continues to meet the changing needs of our surrounding communities.

CARDIAC REHAB
Our department is AACVPR-certified (American Association of Cardiovascular and Pulmonary Rehabilitation), and recognized as a “Best Practice” facility for our integration of EMR technology. Cardiac Rehab employs a multidisciplinary team of experts, including ACSM-certified Exercise Physiologists. All team members are BLS and ACLS trained and certified.

LABORATORY
There is tremendous opportunity for cross-training and growth within our CAP (College of American Pathologists) and AABB (American Association of Blood Banks) accredited laboratory. Our multidisciplinary team includes Phlebotomists, Medical Technologists, Histotechs, Pathologist Assistants and Medical Laboratory Technicians. Together, we are driving LEAN principles and practices throughout the department, working toward optimal efficiency and effectiveness across all of our facilities and draw sites.

NEURODIAGNOSTICS
Our Neurodiagnostics area continues to evolve with the changing needs of our community. We are adding new equipment and otherwise working to improve the diagnosis and treatment of seizures, dementia and other brain conditions. We primarily hire EEG Technologists with proven experience. Registered technologists are preferred.

PHARMACY
We are a progressive and innovative pharmacy operation that is recognized by leadership as a valuable clinical partner in the delivery of high-quality patient care. Pharmacists at Anne Arundel Medical Center are encouraged to develop a specialty by working on various clinical units, as part of a multidisciplinary care team. There is the opportunity to do rounds and request scheduling in areas of interest, as well as advance into a Clinical Specialist role. Our Pharmacy Techs also have outstanding career development and cross-training opportunities.

RADIOLOGY
Our Radiology team is comprised of professionals at all levels of expertise, from Radiology Escorts to senior-level Radiologic Technologists. Together, we are poised at the leading edge of diagnostic and imaging science, with access to the most advanced MRI, CAT scan, 3D mammography, Ultrasound, PET/CT and nuclear medicine equipment. The state-of-the-art environment here at Anne Arundel Medical Center encourages our radiology professionals to gain new skills and knowledge through additional educational, certification and training. We are proud to be one of only four hospitals that has received recognition from Siemens for our innovation in radiology dose control. Our Radiology team was also one of the first in the region to utilize DaTscan to identify and confirm the diagnosis of Parkinson’s disease.

Anne Arundel Diagnostics Imaging (AADI) was the first in Maryland to earn the Breast Imaging Center of Excellence award, first in Anne Arundel County to offer stereotactic breast biopsies, and first to open a comprehensive breast health center.

REHAB SERVICES
Anne Arundel Medical Center provides an outstanding interdisciplinary environment for career growth and development, with opportunities for Physical Therapists, Occupational Therapists and Speech-Language Pathologists, as well as Physical Therapist and Certified Occupational Therapist Assistants.

Unique features include a formal career ladder for Rehab professionals, along with evidence-based research grants for therapists. We give you the opportunity to collaborate in the development of skilled plans of care, within a progressive, forward-thinking environment where you can advance your career.

Rehab Technologies
The Outpatient Health Sciences Pavilion on our main campus is fully equipped with ceiling lifts, Lite Gait, Alter G treadmill, Bioness UE/LE, Elite Seats, cold therapy laser and BTE.

RESPIRATORY
We hire Registered Respiratory Therapists who want to work as part of a large, diverse and self-scheduling team. We are an evidence-based practice, where Therapists work independently with physicians using Respiratory Therapy-Driven protocols. You can have opportunities to participate in bronchoscopy assisting, learn about advanced modes of ventilation (including APRV and NAVA), support a busy Level III NICU, and train for clinical and leadership advancement in a career ladder or as Pulmonary Disease Navigator. Specialized clinical education focused on point-of-care testing and safety is available, along with annual education days and bedside scientist grants.

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