Client Acquisition Specialist – BSA/AML/Fraud

The Client Acquisition Specialist is responsible the coordinating and onboarding of new specialty clients, including the cannabis banking program which requires expertise in a highly regulated industry, including extensive knowledge of the principles of money laundering and terrorist financing and the Bank’s AML policy and procedures. They are responsible to monitor high risk products, activities, customers, and business entities using enhanced due diligence procedures while providing an outstanding customer experience. Responsibilities include but not limited to: nHandles and facilitates the onboarding of new specialty banking clients.n nConduct due diligence reviews of KYC, CRB related documentation and determine if further documents are required and communicate with clients.n nIdentify and analyze the documents/records of outside agencies to facilitate onboarding requirements.n nUtilizes and updates procedures based on unique client needs.n nKeeps abreast of current and changing state and federal regulatory requirements related to the cannabis business to ensure the program and customers remain in compliance, including State Risk Assessments.n nMakes recommendations to the Manager to enhance processes, procedures and program requirements based on changing regulatory requirements.n nAchieve and maintain a high level of customer service and satisfaction, individually and collectively within the unit.n nProvides quality customer service through contact with customers in adherence to company policy including researching and resolving issues.n nEnsure proper handling and stringent adherence to procedures related to deposits, cash management/transfer and change order processes.n nWorks closely with the Currency Center. Ensures information, documentation and other due diligence needs of the clients are met.n nLiaisons with the AML compliance area as needed. Utilize/Navigate the monitoring systems/applications unique to the cannabis industry of the department.n nEnsures timely submission and accuracy of all Operational reports, AML reporting and audits.n nAnalyze, plan and complete special projects assigned by Management.n nPartner with AML to complete high risk periodic reviews on clients to perform due diligence, research, analyze the commercial account behavior and communicate with the client.n nSupport management in the day-to-day compliance efforts with AML/KYC Requirements. Work with Management to ensure all Valley onboarding documents are updated and compliant.n

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