March 31, 2023 4:51 pm CDT

BAM: Key Holder

  • Freelance
  • Anywhere

Books-A-Million, Inc.

nnJob Description: Under direction from management team members, the Key Holder is to operate the store tonn n nnmaximize sales and customer service, and oversees the execution of the Merchandising plan to maintainnn n nncompliance and store standards.nn n nnRoles and Responsibilitiesnn n nn n Maximizes profits and customer service by leading assigned category team and operating the store innn n nnadherence with all Company policy and guidelines.nn n nn n Operates the store as a limited Manager On-Duty in conjunction with the management team.nn n nn n Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.nn n nn n Maintains category merchandising and cleanliness and ensures operational efficiency.nn n nn n Trains and develops Associates within category and facilitates cross training for further development.nn n nn n Facilitates effective communication to all store Associates through daily briefings and weekly and monthlynn n nnmeetings.nn n nn n Perform other duties as assigned.nn n nnCore Competenciesnn n nn n Interpersonal Skillsnn n nn n Self-Managementnn n nn n Action Orientationnn n nnQualifications and Education Requirementsnn n nn n 21 years of age or oldernn n nn n High school diploma or equivalent, some college preferrednn n nn n Previous experience in a supervisor rolenn n nn n Successful completion of all required background screeningsnn n nnPreferred Skillsnn n nn n Computer and cash register skillsnn n nn nn




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