
Lettuce Entertain You Restaurants (Chicago)
We’re hiring an Assistant General Manager!nSushi-san is serving up the best sushi in Chicago and binchotan roasted meats using the freshest ingredients they can find, all with a side of old-school hip-hop and ice-cold beer. Join them for lunch, dinner and late-night eats. Don’t miss their TOGO-makase available every Friday and Saturday night.nWe offer our Assistant General Managers benefits and perks – here are a few:nQuarterly BonusnBlue Cross Blue Shield Medical InsurancenDental & Vision InsurancenDomestic Partner BenefitsnPaid Time Offn401(k)nCaring. Creative. Careers.nJoin the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.nEOE. We participate in E-Verify / Participamos en E-VerifynThe Assistant General Manager is a restaurant manager who leads and directs the daily operations of a restaurant and consistently delivers an exceptional guest and employee experience; leads and develops the front of house (FOH) and back of house (BOH) teams while fostering our Culture of Caring; and assists the General Manager (GM) in driving sales, managing costs, growing the business with a focus on the following restaurant management areas: ensuring day-to-day business operations run smoothly; assisting training, recruiting, HR and administrative duties; assisting with financials and statement preparation; updating host and service sidework and organization for those areas; and assisting the GM with customer service inquiries and follow-up.nEssential FunctionsnOrganize, run and supervise smooth and efficient daily shifts (including opening and closing shifts), ensuring an exceptional guest and employee experiencenProvide guidance and leadership to hourly and management teams while fostering our Culture of CaringnRespond immediately and effectively to guest and employee needs and feedbacknMaintain proficiency in job functions of all FOH and BOH positions and provide active back-up support when business needs requirenAssist GM in managing costs, driving sales and growing the business in support of financial goalsnPartner with GM and management team to interview, hire, onboard, train, schedule, supervise and develop all FOH and BOH hourly employees (including proficient use of online applicant tracking, training and other HR systems and tools)nAssist the General Manager with interviewing, hiring, onboarding, training, scheduling, supervising and/or developing the management teamnMonitor, address and document individual hourly employee performance through on-going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action up to and including employment terminationnPerform opening sanitation checklist, pre-shift line check and shift walk-throughsnBalance, pare and maintain security of all cash banksnPrepare for and conduct pre-shift and other employee meetingsnEnsure repair and maintenance needs are addressednUnderstand and follow the food allergy procedure and special orders/restrictionsnEnsure proper food storage, quality and presentation standards, including temperature controlsnMonitor and ensure the restaurant and the team’s compliance with all Company and restaurant policies and procedures as well as all legal and regulatory requirements (including but not limited to safety and sanitation regulations and alcohol management) and represent the restaurant and Company in interactions with legal and regulatory authoritiesnPerform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveriesnWork a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites as needednTravel overnight occasionally as needednSafely and effectively use and operate all necessary tools, utensils, equipment and software (for example, restaurant management software, etc.)nEffectively communicate in order to perform and follow job requirements in written and spoken directionnMultitask calmly and effectively in a busy, stressful environmentnWork in a confined, crowded space of variable light, noise and temperature levelsnMove and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 poundsnStand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfacesnKey Responsibilities and DutiesnModel and promote teamwork across all teamsnUse tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesynOrganize and conduct periodic informational seminars for employeesnSuccessfully complete alcohol awareness trainingnFollow all rules, policies, procedures and conditions of employment, including those outlined in the Employee HandbooknOther duties assigned as needednINDMANAGE